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Terms And Conditions

INTRODUCTION:
These Terms and Conditions govern your use of La Tropicale website; by using our website, you accept these Terms and Conditions in full.

READ CAREFULLY:
Online viewers must be at least eighteen (18) years of age to visit, use, purchase any online items or services offered on La Tropicale website. By using this website you warrant and represent that you are at least (18) years of age.

References that are made to "we" "us" "our" in the Terms and Conditions applies to La Tropicale. Any references that are made to "you" "your" refers to the online viewers, customers and users of our website.

ACCEPTABLE USE OF LA TROPICALE WEBSITE:
You must not use La Tropicale website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful.

You must not:

  • republish material from La Tropicale website
  • sell, rent or sub-license material from La Tropicale website
  • reproduce, duplicate, copy or otherwise exploit material on this website for commercial purposes or provide such to any third - parties.

Customers can print; distribute information pertaining to the products we offer for personal usage only.

PRODUCTS:
All products as depicted on La Tropicale website may be varied from time to time dependent on availability. Flowers may vary due to season; containers may also vary due to the time of the year and time of order. We reserve the right to substitute with a product of equivalent value and quality with prior notice to our customers. Given the type of resolution used on your computer the color of flowers may differ from actual color depictions, therefore it is important to keep this in mind; you can contact us via the different mediums if you require clarification.

In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment where deemed necessary.

All products are delivered to our customers based on the delivery period requested by our clients and based on accurate address location. Request of same day delivery is based on resource and item/s availability.

We guarantee the freshness of our flowers from the date of delivery/collection.

PRICING:
All prices quoted on the La Tropicale website is quoted in US dollars. Prices are subject to change therefore it is recommended you check the information on our website or contact us for further information. Prices are inclusive of delivery charges except in cases of same day delivery which will have an additional delivery cost.

For further information related to our other services to cater for your special event/s please contact us via phone at the number stated on our website or via our email or other forms of communication such as facebook.

ONLINE SECURITY:
Our customers peace of mind and security whilst visting our website is important to us and therefore a secure payment system is used to handle your online Credit Card/VISA transactions. Though no data transmission on the internet is 100% secured the system used caters for fraud protection, safety and confidentiality of payment. Given that your Credit Card/VISA information is not stored on any of our database the encrypted technology used via the online processing allows for your information to remain private.Customers that are making call in purchases and not using Paypal must send a confirmation email to La Tropicale at la_tropicale@tstt.net.tt providing La Tropicale with authorization to debit their Credit Card/Visa, one form of identification must also be provided.

DISCLAIMER:
Though we agree to use all reasonable endeavours to ensure that the La Tropicale Site and/or the La Tropicale Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the La Tropicale Site and/or the La Tropicale Service.

We shall not be liable for any delay or in our inability to perform our obligations to you if such delay is due to any cause beyond our reasonable control.

GENERAL:
La Tropicale understands that it is under a legal duty to supply goods/products and services that are in accordance with good business and customer practice and in keeping with the laws that govern Trinidad and Tobago.